Legal & policies

How the service works and your rights. These texts are not final.

• Terms of usePending counsel reviewRules for using the service.
• PrivacyPending counsel reviewWhat personal data we process and why.
• Content policyPending counsel reviewWhat may be published and what is removed.
• How ratings workDraftHow scores are shown and when they are hidden.
• What our labels meanDraftThe difference between a checked tenancy connection and the truth of what someone writes.
• Report illegal contentPending counsel reviewHow to send a formal notice and how decisions and appeals work.
• AccessibilityPending counsel reviewOur accessibility target and how to tell us about problems.